Performance or Results are driven by the behaviors of people and systems. Behaviors, including the decisions made by workers, managers, and executives, can either add value or detract from value as perceived by the customer and market. Creating breakthrough changes in performance requires that desired performance is clearly defined to allow complete focus on building value creating capabilities and eliminating other activities. With a clear performance objective and measures, processes and decisions can be objectively assessed and an operational strategy and change road map can be created. Stokes Evans helps to create breakthroughs at the enterprise, department, or individual business program level by facilitating current performance, defining future performance, and engaging in the planning necessary to implement sustainable, measurable performance change.