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Decisions that Drive Customer Value also Drive Company Valuation.


The valuation of a company or relevance of a government agency is important as it controls the strategic options available to the management team. The availability and cost of growth or working capital as well as the strategic value of a company are all affected by several factors within the control of the enterprise. Stokes Evans helps clients understand and operate these levers: Revenue Growth, Margin Enhancement, Strategy and Brand Clarity, and Communications.

 

vA

While the components of Value Accelerations may seem obvious, we find that they are often misaligned and rarely managed towards a single coordinated objective of maximizing value. Our S-Star Growth Strategy approach incorporates the principals of customer value driven management to identify and capture immediate value while laying a foundation for continuous growth. We help improve margins by driving pricing improvements through Brand Development and cost controls through Enterprise Process Management. The S-Star approach generates a the raw material to support strategic clarity delivered through branding and enterprise process management. Explicit Communications are enabled by applying a dashboard to the Enterprise Process Model and strategy.

 

 

Enterprise Process and Program Management.


We believe that the core processes of an enterprise are the engine that drives growth and effective. We work with clients to quickly assess their organization on three levels to determine the maturity of their current processes and identify opportunities to drive valuation increases through top line growth, margin improvement, and the freeing of cash. At the highest level, we assess the link between strategy and resource deployment as well as the effectiveness of corporate controls. At the second level, we assess the linkage of customer lifecycle, product lifecycle, and knowledge or technology lifecycle management to customer value. Any disconnects at this level are opportunities for improvement. At the lowest level, we assess operating ratios and individual processes to identify non-value added effort. Our generic, yet highly structured approach to the process enterprise allows us to complete assessments in days rather than months and to create a dashboard that can be used to manage change an operate the enterprise into the future.

 

Most enterprises are overwhelmed by their own internal initiative and projects intended to help streamline their operations or otherwise improve their competitiveness. We find that these "change the business" activities often undermine "running the business" and distract executives from identifying real strategic innovation. Stoke Evans deploys a combination of proven portfolio management and program management techniques to help ensure clients are "doing the right things right" with their projects and initiatives - across all domains from information technology to construction to human capital development. We focus on identifying the most critical decisions necessary to prioritize and assign resources to critical initiatives and creating processes to support these decisions with appropriate analysis. Our goal is to focus on generating outcomes - finishes not starts - and simplification. Our team members have proven the power of a common sense approach to portfolio management on both small but critical projects and multi-billion dollar government programs.

 

Value Proposition & Brand Development.

 

Great value propositions and value delivery systems require careful planning and execution. Stokes Evans can help decipher customer needs and generate the concrete plans necessary to drive brand and organizational development. We also can help determine if existing products are positioned, priced, and supported in the most effective manner. Emerging trends like the global explosion of mobile computing, social media, and consumerization of government and business services must also be addressed.

 

Executive Value Dashboard.

 

Most organizations have too many measures and indicators with no clear connection to the attainment of enterprise objectives. Recognizing that growth, margin improvement, and understanding of strategy and customer value are central to valuation is a good first step. The measurement of progress in these dimensions on a simple dashboard is even more important.

 

New Ventures & Start Ups.

 

Stokes Evans has extensive experience supporting the rapid startup and growth of technology, services, manufacturing, and distribution companies. We scale our services to provide the full power of our approaches in appropriate, measured doses. Please call us with even your early stage projects as we may be able to accelerate your success.

 

 

Stokes Evans Services

Our Services Revolve Around Creating Customer and Company Value.
We find that many organizations have become inwardly focused and distant from their customers and customer needs over time. A clear understanding of customers and their changing expectations is the foundation for making good business decisions to drive revenues, margins, market share, relevance, and growth options.

Our proven methods help to pull all elements of value and growth together into a holistic solution. Our Executive Support, Sustainable Improvement, and Business Intelligence services all provide specialized surge capacity to fill out short-term requirements during a transition or transaction.

 

Browse our Services:

Value Acceleration

All organization have unrealized performance potential hidden by inefficient processes, unclear strategy, and unnecessary complexity. We help identify and unlock value quickly while creating a sustainable enterprise. Our Value Acceleration services include:

  • - Enterprise Process Mgmt
  • - Value Proposition & Brand
  • - Blue Ocean Strategy
  • - Executive Value Dashboard
  • - New Ventures & Start Ups
Growth Strategy

An effective plan based on real customer value insight is the best foundation for sustainable growth. Stokes Evans helps clients identify, assess, and prioritize opportunities to deliver more customer value. Our Growth Strategy services include:

  • - Customer Value Alignment
  • - Strategic Road Mapping
  • - Globalization
  • - Acquisition Strategy & Integration
Executive Support

Stokes Evans provides hands on support to executives dealing with tough issues they typically face alone. We also help fill gaps on the executive team during times of transition. Our Executive Support services include:

  • - Executive Alignment
  • - High Consequence Desicions
  • - CEO / CIO Advisory
  • - Interim Management
Performance Breakthroughs

Incremental improvements and reactive adjustments in strategy are often just not enough to remain competitive or relevant. Bold moves into new areas and fundamental changes to processes and business model are often required. Stokes Evans helps identify and asses new, higher valued market positions - opening up expanded opportunities for both growth and differntiation. We also help develop strategies to free up scarce resources and pursue these opportunities. We help change the behaviors that drive great results with thoughtful implementation and sustainment support.

Our Performance Breakthrough services include:

  • - Blue Ocean Strategy
  • - LEAN Six Sigma
  • - Enterprise Process Mgmt
  • - Transformational Change
Market Intelligence

Good decisions require access to the best information. Stokes Evans invests the time and energy necessary to make certain we are asking the right questions and looking in the right places for answers to develop useful insights. Our Market Intelligence services include:

  • Voice of the Customer
  • Market Assessment & Entry
  • Competitive Intelligence
  • Technology Road Mapping
Organizational Optimization

The performance of every organization is dependent upon the results driven by the behavior of its employees, partners, customers, and executives. Stokes Evans identifies and implements organizational, skill and competency, reward system, and measures necessary to create and sustain positive change.

Our Sustainable Change services include:

  • Change Leadership
  • People & Culture
  • Process Innovation
  • Metrics
  • Systems & Incentives
  • Continuous Improvement

 

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